Privacy Policy

Account Information

• • Email address (for account creation and communication)
• • Full name (optional, for personalization)
• • Profile information (avatar, preferences)
• • Subscription and billing information

Content Data

• • Keywords and search queries you input
• • Generated content and silo structures
• • Project configurations and settings
• • Export preferences and formats

Technical Information

• • IP address and location data
• • Browser type and version
• • Device information and operating system
• • Usage analytics and performance metrics

Service Delivery

• • Generate AI-powered content and silo structures
• • Provide SERP analysis and competitive intelligence
• • Process exports and integrations
• • Maintain your projects and preferences

Service Improvement

• • Analyze usage patterns to enhance features
• • Optimize AI model performance and accuracy
• • Identify and fix technical issues
• • Develop new features based on user needs

Communication

• • Send account notifications and updates
• • Provide customer support and assistance
• • Share product announcements and newsletters (opt-in)
• • Process billing and subscription communications

Service Providers

We work with trusted third-party providers to deliver our services:

• • Cloudflare: Database, hosting, and edge compute
• • OpenAI/Anthropic: AI content generation services
• • Exa/DataForSEO: Search and keyword analysis
• • Stripe: Payment processing (we don't store card details)

Legal Requirements

We may disclose information when required by law, court order, or to:

• • Comply with legal obligations
• • Protect our rights and property
• • Ensure user safety and platform integrity
• • Investigate potential violations of our terms

Business Transfers

In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction. We will notify users of any such change in ownership.

Security Measures

• • End-to-end encryption for data transmission
• • Encrypted storage of sensitive information
• • Regular security audits and vulnerability assessments
• • SOC 2 Type II compliance standards
• • Multi-factor authentication support
• • Regular security training for our team

Data Retention

We retain your data for as long as your account is active and for legitimate business purposes:

• • Account data: Retained until account deletion
• • Content projects: Retained until manually deleted
• • Usage analytics: Aggregated data retained for 24 months
• • Billing records: Retained for 7 years (legal requirement)

Data Location

Your data is primarily stored in secure data centers globally through Cloudflare's network, with some processing occurring in the United States through our AI service providers.

GDPR Rights (EU Users)

Under GDPR, you have the right to:

• • Access: Request a copy of your personal data
• • Rectification: Correct inaccurate or incomplete data
• • Erasure: Request deletion of your personal data
• • Portability: Export your data in a machine-readable format
• • Restriction: Limit how we process your data
• • Objection: Object to certain types of data processing

Account Controls

• • Update your profile information in account settings
• • Export your content and projects at any time
• • Delete individual projects or your entire account
• • Opt out of marketing communications
• • Control cookie preferences

Contact for Rights Requests

To exercise your rights, contact us at privacy@instantsilo.io. We will respond within 30 days (or sooner as required by applicable law).

Essential Cookies

Required for basic functionality:

• • Authentication and session management
• • Security and fraud prevention
• • Load balancing and performance
• • User preferences and settings

Analytics Cookies (Optional)

Help us understand usage patterns:

• • Google Analytics 4 (anonymized via GTM)
• • Feature usage statistics
• • Performance monitoring
• • Error tracking and debugging

Cookie Management

You can control cookies through your browser settings or our cookie preference center (powered by Concord CMP). Note that disabling essential cookies may affect platform functionality.